Delivery

Shipping terms

 

The general terms and conditions apply.

There is no delivery to Switzerland! Please order locally from Lehmanns.

 

 

Shipping methods

 

DHL Parcel

Shipping costs for Germany are 4,95€, all other countries (except Switzerland; see above) 9,95€. Free shipping for orders of 150€ or more!
Shipping within Germany usually takes 1-3 weekdays after payment was received.
Shipping outside Germany can take up to 14 days, especially in Southern Europe. Generally, the shipping times are between 5-9 days.
Please use the tracking link you receive via email to track your purchase.
 

 

Pickup in Berlin

Please note our address and opening hours under Contact on the Gefühlsmonster website.
If you can't make it during our regular hours, please call us, we can figure out a solution!

Payment methods

 

Cash on pickup

Please note the information below under Shipping methods: Pickup in Berlin.

 

Bank transfer

Shipping occurs only after payment has been received in full! Depending on your bank, there might be additional fees if you transfer money from a non-German account, which you will have to cover. Please keep in mind that it can take several days for your transfer to show up on our account, depending on your bank, which can delay the shipping.
Important: Please write your order number under your transfer, so your payment can be quickly matched to your order and to ensure fast shipping.
 

PayPal

Shipping generally occurs within one work day.

 

Credit card (VISA, Mastercard, American Express)

Shipping generally occurs within one work day.

 

Invoice (only for social or government organisations within Germany!)

We only offer invoice payment for German social or government organisations, whose policies do not allow them to pay in advance. Please only select invoice payment if you fulfill this requirement, as orders who do not will be cancelled.